We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came what I ordered, but in the first order of another figure, put some rubber stupid toy instead of a horse figure. I attach the photo. I do not advise this store. Cheating.
One ear is broken, the paint is somewhere torn, perhaps because the figures were not packed separately from each other, but lay in one package together
It's very nice and good quality to my daughter charm and i arrive just ant is the last day
The horse came not white, but some pink. The muzzle broke through the package and was slightly damaged during transportation. The goods were bought at a large discount in the week of brands, perhaps this is the reason. Delivery is fast, which pleases
Horses came in excellent condition! But there are a couple of minuses. The horse has a pink spot on the grain, not big. And the foal is crooked. But this is not significant, you can fix it!
Came not the horse, ordered white, not the one in the photo. But i even like this one more. Quality is good.
Got your horse, what i want to say, the quality is excellent. The horse is just awesome, almost worse than the couches. Evenly painted, neat. I got quickly. i recommend. Bulu to order more with the store did not communicate.
Good horse figure. Reached about 2-3 weeks. Notebook for size comparison. Of the minuses-the legs are a little prickly. And packed only in the package. But for such a price i recommend.
The parcel came very quickly, for two weeks. loshplka chic, everything is well painted, the legs are even, it's worth it. the child liked it.
Fast delivery, 20 days to the orenburg region. Quality is average. not original, but it looks like. For this cost, normal
Custom made 22/08/2019. Shipping 25/08/2019. Shipping to Poland Oak Wood Mining 05/09/2019. Mega fast delivery! Pack appropriately packaged and secured. Goods consistent with the description, cool toy-it's not my first purchase u this store and surely want yet other figures. I am happy. Recommend salesman.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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