We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Kemerovo a little less than a month. The box is wrinkled, the figure is whole.
it’s lovely! everything looks exactly as in the picture. but i needed lots of strength to change those hands & heads! overall, it’s super good <3 came in 2 weeks!
Sooo awesome penny for your money. The paint is applied almost smoothly, pleases that the eyes and mouth are very well drawn. In general, the figure is what you need. The only negative is that the box is all mint and for the gift is not a very good option. But i'll try to equate it)
The figure corresponds to the description i am happy with the quality, the box came hit which is obvious walking a long way between packages but the content arrived in perfect condition
Product quality is very good, 100% recommended, also arrived fast, the box came in a little crushed but the product came in fine.
The parcel came with a crumpled box. Came in three weeks. In general, there are no claims to the product itself. The product corresponds to the description. I advise this store.
Excellent figure, all hinged. There are additional brushes and head. The box came crumpled, but inside the plastic spoon, so nothing broke. The ball is not inserted into the hole on the hand, you will have to generalize. I bought my husband (a boy of 40 years), he is happy))
THE toy is perfect. Exactly as in description and photos. Just arrived mixed box, for collectors is not good. But the item is very good.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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