We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, it came pretty quickly. The box is qualitatively packed. The rings themselves-the lock is a little flimsy, spinning slightly at once, but if you hold it, it is quite tolerable to open. Порадовали just gifts store, two rings Всевластья, which perfectly вписались inside. Very satisfied (◍ • ᴗ • ◍)❤
Good gift. I took a metal, rather heavy. Quality on a foursome. I did not like that you can unscrew the lid from the end, then two bolts and disassemble without picking up the code. The default code is "i love u". Change the code simply-unscrew the screwdriver two mini bolts with the end cap (see after opening) and combine the necessary letters on the rings with slots on the cylinder. The packing is excellent, the gift box in a larger foam box. I bought for 2130 rubles. Delivery to st. petersburg 20 days. Recommend store and cylinder!
I'm writing this review way later than I received it, but I'm still as happy as I was back then. love the store. definitely recommend getting it from this store. I had requested to indicate a lower price on the package (so I wouldn't have to pay huge import cost) and they did exactly as promised. the quality of the cryptex is awesome, they even put in two separate nail thingies so if you happen to lose one you'll still be able to use it. it's sturdy and quite heavy, so it is made in the correct materials, no rip-offs I've already opened it a few times and it still works wonderfully, I couldn't be any happier. plus the packaging was very thoughtful (and looks like it did go through a little rough handling), and made it so the inside was perfectly fine upon arrival (2weeks after purchase). this review is way too long, but in short: I recommend it, it's definitely worth the money :)
Elegant card was very a nice surprise. Metal riddle porządna, hard, great made, rejecting code up with this stated by the manufacturer. Inside two rings (which even about dziwo fit for paluchy my and partner) along with rzemykami with chain for hanging. I received exactly on what the nastawiłam. Super!
Just perfect, equals description, surprised me the weight it has, it's beautiful, high quality, good packaging. He also arrived in 3 weeks, very happy with the product.
extremely happy with the product!!! it's very well made and unexpectedly heavy, but that only adds character. it's a unique gift and generally a cool item to have lying on your shelf
Fast delivery. Looks good. Unfortunately no description or user manual. Explanation called easy to find on YouTube. default password: ILOVEU
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