We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
September 22 was ordered, october 10 i received the goods already in moscow. the goods are happy)
they came perfectly and pretty fast, the pink one who’s squatting looks creepy but i love all of them sm ! i cant wait to make earrings w all of them
Trolls pts cute) but very small. delivery is 1,5 months, not tracked. the store 5 stars)
Thank you very much to the store! The parcel came very quickly, the seller sociable, asked to put the troll with pink hair, he put) the toys are very beautiful, order, will not regret!!!
Fast shipping. Good quality. Seller recommend. The goods went almost a month, tracked. There are some burrs, but they are easy to eliminate. Trolls made of durable plastic, hair is quite a lot (but not in all the same amount), the shape of almost all the same. Thank you!
The parcel was delivered and since the product costs up to $2, it was not tracked and the delivery time takes from 40-60 days. The product is quality and worth its money. The store's description corresponds to what he saw. The product was purchased for a video on my youtube channel. See the name of the video of the movie with unpacking you can in the comments to this review. Seller recommend!
They're adorable! Honestly, i don't need it at all. But i had one when i was a kid, i carried it everywhere. And these are just in memory of childhood :) especially for such a price. Very good quality. I recommend! One already gave
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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