Note: The glue needs to be purchased by yourself.
Note: The glue needs to be purchased by yourself.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool! This item arrived so quickly. Haven't finished assembly yet but wanted to say how happy I was with it.
In general, i am very pleased with the purchase. The truth is there are a couple of nuances that upset. The box is crumpled, although i asked to pack well. The good is all. There was no glue in the kit, when assembling some parts had to be glued. And minus with copper wire-it was already wound, and i wanted to reel myself. And so it turned out a cool thing. Very pleased with the delivery-4 days to yekaterinburg.
The model is a gift, so that about what it is in the collection will be written later, when the birthday boy will collect. Sending and delivery fast (from russia), courier directly in hands for 4 days is a direct plus. A big disadvantage is that the store on communication straight does not care about the requests of customers to pack better he puts. Accordingly, the box comes slightly wrinkled-unpleasant.
Only bad thing about my order was:I asked for bubble wrap which was not provided, cos obviously the boxes came damaged like hell
Not easy to understand the item to choose but, at the end, I got what I wanted. Some parts are not coloured so I had to do it with a black pencil. Final result is very good
Very good Quality. Shipping went unexpectedly afloat. Has very much fun and also looks real class!
The boxes came hit but the product came intact, i give you 5 stars because the product is excellent, very good quality and the box with the same support, he presented some problems to me when i put it together but all very well, the base of the product is plastic.
6 days to get to the states. and everything was in order. the boxes were not packaged to protect the contents...but everything came intact.
Easy build. Took maybe an hour and a half. Bright and awesome looking. Had some issues with the initial shipment, but store responded quick and shipped within a day of messaging them.
Not yet collected, but the first little disappointment is already there: instead of the promised mark 1 came mark 2. they differ externally, and since i ordered also a stand now it will look strange, as in the film in the stand was mark 1. another store sent the order for as many as 25 days because of some warehouse failure. When he sent-sent sdek and waited again very long. Two months have passed from the moment of order to the moment of receipt
Arrived a bit late and was a little tedious to assemble but it was worth it in the end
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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