We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To st. petersburg a month. Made qualitatively. We have this if there are in stores at times more expensive...
I bought it for sale on the stock 1 + 1, in the end there was only one machine. Opened a dispute, the store did not accept, motivating that the action is only on gavin. Thanks to aliexpress for taking my side. Why me the machine for 250 rubles one, when in other stores is cheaper? Francesco himself has no complaints.
Many thanks to the store, it came on time! Great maitre! Metal, good quality! In the gift was a small plastic machine, which immediately broke)
Order received in 55 days in France. The car is really beautiful. I recommend it
Super son in delight))) ordered 03.08 received 21.08 all the whole and corresponds to the description
The machines are well packed in the air film and each individually in the air. came whole. True packing tried to open, but thanks to the good protection of the store (many layers of film and tape) everything came in integrity and safety. Thank you
Took at a discount. Delivery about 2 weeks to mo. Packing: envelope + pup layer. Machines are made well. Plastic only the bottom of the machine, the top of the metal. Product found out from @ itaohunt channel
Arrived after 3 months, but the store was always careful to monitor the delivery, much more beautiful than in the picture
A good metal machine, delivered quickly, the child likes the whole day playing with it.
Excellent store, it took a little while to get there but all right, it came with a peppa and george as a gift. My son was very happy
Quality machine, iron, very bright and beautiful. The size is about two matchboxes. the child is very satisfied!
store is very helpful and honest sent me 9 cars my son adores them thank you so much for giving him a happy birthday
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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