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Product always receives high satisfaction ratings from our customers


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Anime Figure Sales (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://animefiguresales.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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27 Oct 2019

Very cute keychains

24 Oct 2019


21 Oct 2019

Was very cool

17 Oct 2019

very good quality for that price

10 Oct 2019

Too cute a little small but super nice

4 Oct 2019

Excellent figure, reached in 2,5 weeks

26 Sep 2019


23 Sep 2019

Everything is fine. Good quality figure.

16 Sep 2019

So cute I love it!!

16 Sep 2019

The product is of excellent quality! Quality rubber, without foreign odors! Head rotates. Delivery to novokuznetsk 25 days. Recommend product and store!

9 Sep 2019

Nice figure, ideal to leave next to the big grout.

5 Sep 2019

Walked for a long time, ordered 22.07 received 4.09. But the quality is good.

2 Sep 2019

Bello. But leeeeeento the office

31 Aug 2019

Very fast. Cool figurine.

28 Aug 2019

This beautiful

23 Aug 2019

Quality keychain, satisfied, i think i'll order another one)

13 Aug 2019

Very good. Detailed

5 Aug 2019

Outdoor figurine

30 Jul 2019

Came quickly. Head removed.

26 Jul 2019


26 Jul 2019

So cute!! I'm absolutely in love with it!

23 Jul 2019

I loved, very beautiful and wonderful details.

23 Jul 2019


22 Jul 2019

very cute. wife loves it. highly recomend

19 Jul 2019

Excellent quality. Fast shipping. Detailed figure. Cons-size, and slightly inconclusive, can fall if even a little hurt

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Super hot! Several others have checked this out in the last few hours

Disney Guardians Of The Galaxy 2 Tree Man Grout Sitting Collectible Anime Toy PVC Cartoon Mini Action Figure Doll Toys model

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