We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description. Long shipping. As a gift put Wilkins, nice. Well packed. Nothing broke.
The toy to Kazan went exactly a month, ordered for Dr son. Asked the store to send faster, but he sent only after 4 days. In quality, ordinary China. The toy is the whole curve, legs of different lengths, stick out rough edges, hands are stitched not in the middle, but as it is from above. Opened a dispute for a refund of 50% of the amount, the seller agreed immediately, the money was returned! Only for this 4 stars, if the seller survived, would put a maximum of 2!
Wonderful!!! Arrived early, very Well packed! My son was very happy. Recommend.
I took it as a gift, but despite the reliable packaging, the box came crumpled and torn. From this i concluded-packed already such. It's kind of upset.
Delivery to kemerovo more than a month. Quality is excellent! Ordered three heroes, two sent in one parcel, the third separately, received a little later) on one toy spot, a small marriage, quietly returned a small amount in order to paint it. Toys as in the cartoon make sounds in english. She took her son for a gift. I advise both the goods and the store!
Excellent product, tube a delay greater than the date indicated but it was worth the wait
Finally arrived my parcel, delivery is very long! Somewhere 3 months!!! The box was all wrinkled, despite the air bag, i think it would be more reliable in the foam box to pack the store, and in this form ashamed and give, i do not know why more expensive in the box ordered .... The only thing, thanks to the seller for wilkins as a gift. About the toy: in general, cute woody, the cowboy hat constantly falls off, phrases in english.
The toy fully corresponds to the description and photo, the quality is excellent, everything works, speaks the voice of the character from the cartoon (in english), the child is happy! Completely worth your money and expectations!
I'm just shocked by how cool he is, the child is delighted. Perfect woody. Delivery really pumped-for one day did not have time for the birthday.
Sent the parcel literally at the last moment, it was a month. The toy itself is of excellent quality, as in the cartoon, the hat does not smell, the legs of one length. Speaks english, not very clear. A box in trash, although i indicated that there would be a gift and asked the store to pack so that it did not crumble.
Received in 3 weeks, product conforms to the description even a little bigger than I thought, satisfied
Excellent, very well packed and high quality i highly recommend it safe to buy again
Wonderful woody! Quality toy, odorless. speaks to english. The parcel came on the eve of the other child. Very satisfied, thank you!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods