We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The main thing is that the child is happy. Immediately took the pleziosaurus in the bath to swim. When packing in the package, the beast turned his neck. Until the end did not work out, the photo is visible. I will not shoot the star, because. For 266 rubles Loch-ness monster is good, large.
Beautiful big dinosaurs. There are problems with coloring-on one slightly shaken, on the other black smeared. But not fundamentally. Very smelly paint. Washed. Now they breathe out.
The dinosaur is packed perfectly, to the harsh chelyabinsk delivered in three weeks. The dinosaur is surprisingly calm, does not growl and does not bite, a good boy. The quality of the toy is good, it has very cute claws on the paws, and the front paws, well, just a mercy. I highly recommend!
Delivery less than 3 weeks to novosibirsk, packed on conscience, sending fast, tracked. Quality is excellent
Excellent dinosaurs, big as real! Turned out to be very friendly, now we have breakfast together)
Dinosaurs are great. Delivery to moscow about 3 weeks. The painting is good, the seam of the spike of the details on the belly tail is visible. In general, everything is fine. One dinosaur had an unpainted leg. The store offered to open a dispute. I asked for 160 rubles, it's somewhere 40% of the cost of a dinosaur. I'm for justice, so much a tube of gray paint is in the nearest store. Aliexpress approved my dispute, waiting for a refund. Photo in bags as it is a gift to the niece, a dinosaur without a bag-that wounded with a white leg
Very large, high-quality toy. The child is delighted. Delivery is fast, packed on conscience. Thank you.
Dinosaur is great! There was a small rubber smell, but it quickly disappeared. Very satisfied. Thank you store!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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